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HAMMER customer service
Give us a call and our experts will give you extensive advice. Do you have questions about the products or would you like to order by telephone?

Our fitness trainers and product advisors look forward to your call or email!


Service & Product Advisor

Phone: 01926 839 575
Mon - Fri: 9:00 - 17:00

Email: info@hammer-fitness.co.uk

+ 1 year free warranty extension!*
100 years of experience in sports
4000 customer reviews worldwide
Expert advice 01926 839 575 (Mon - Fri: 9:00 - 17:00)
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Privacy Policy

Protection of your personal data during acquisition, processing and use on the occasion of your visits to our website is an important task for us. Your data are protected in accordance with legal regulations. The information below tells you which data are collected during your visits to our website and how these data are used.

Acquisition and processing of non-personal data

Protection of your personal data during acquisition, processing and use on the occasion of your visits to our website is an important task for us. Your data is protected in accordance with legal regulations. The information below tells you what data is collected during your visits to our website and how this data is used.

We would like to inform you that with us any personal data requested is stored electronically. Your customer data is stored and processed considering the relevant regulations of the Data Protection Act. Your personal data is collected only for specified, explicit and legitimate purposes and is not kept longer than necessary.

Use and disclosure of personal data

Personal data is only collected by us if you provide it in the context of your order (when opening a customer account or registering for our newsletter) voluntarily. We use the data you provide with your express permission, solely to fulfil and process your order. With completion of the contract, and after obligated periods for tax and commercial legality, your data will be blocked from further use and subsequently deleted, unless you have expressly consented to the further use of your data. If you are registered for our newsletter, your e-mail address and your permission for advertising purposes are retained, until you unsubscribe from the newsletter. You can unsubscribe at any time.

Disclosure of personal data to third parties

Your personal information will only be disclosed to third parties or otherwise transferred only if it serves the purpose of the completion of the contract - in particular transfer of order data to suppliers and payment service providers. In these cases the amount of transferred data is limited to the minimum necessary. You have the right that the disclosure of their data can be revoked at any time with immediate effect. A transfer to another party occurs only when required by a legal obligation. Furthermore, we will not disclose your personal information to any other third parties for commercial or non-commercial purposes under any circumstances.

During the payment process you will be redirected to the website of the payment service provider WorldPay and PayPal. Any data you provide on the side of the payment provider is processed by them and not passed on to us.

Cookies

To optimise our Internet presence, we use cookies. These are small text files which are stored in the working memory of your computer. Cookies are used exclusively for statistical purposes in anonymous form, and these are deleted again when the browser is closed. Other cookies remain on your computer (long-term cookies) and recognise you on your next visit. This allows us to offer you better access to our site.

You may prevent the storage of cookies by selecting "Block cookies" in your Internet browser settings. This may however restrict the function of the facilities offered.

Cookies do not cause any harm to your computer and do not contain viruses

Cookies from Google

This website uses Google Analytics, a web analysis service from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", or text files which are stored on your computer and which allow analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will first be abbreviated by Google within Member States of the European Union or in States party to the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address sent to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide further services for the website operator connected with the website use and Internet use. Google may also transmit this information to third parties where legally prescribed or where third parties process these data on behalf of Google.

The IP address transmitted from your browser as part of Google Analytics will not be merged with other data from Google. You may prevent the storage of cookies by a corresponding setting in your browser software; we would however point out that in this case you may not be able to use all functions of this website to the full extent. You may also prevent the acquisition of the data generated by the cookie and relating to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

We also use Google Analytics to analyse data from AdWords and the Double-Click Cookie for statistical purposes. If you do not want this, you can deactivate this via the ad settings manager (http://www.google.com/settings/ads/onweb/?hl=de).

We use Remarketing technology from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This technology allows us to contact users who have already visited our website and the online services and expressed an interest in the product range, by targeted marketing on the pages of the Google Partner network. The adverts are shown via the use of cookies, i.e. small text files which are stored on the user's computer. Using the text files, the user's behaviour on visiting the website can be analysed and then used for targeted product recommendations and interest-based advertising.

If you do not wish to receive interest-based advertising, you may deactivate the use of cookies by Google for these purposes by visiting the site http://www.google.com/settings/ads. Alternatively, users can deactivate the use of cookies from third-party suppliers by retrieving the deactivation page of the network initiative: http://www.networkadvertising.org/choices/.

We would point out that Google has its own data protection guidelines which are independent of ours. We are not liable nor responsible for these guidelines and procedures. Before using our website, please consult Google's data protection conditions at: http://www.google.de/intl/de/policies/privacy/.

Facebook

Our Internet presence uses Social Plug-ins (“Plug-ins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are identified by a Facebook logo or by the words “Facebook Social Plug-in”.

When you retrieve a webpage from our Internet presence which contains such a plug-in, your browser will create a direct connection to the Facebook servers. The content of the plug-in is transmitted from Facebook directly to your browser and integrated by this in the webpage.

By integrating the plug-in, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plug-ins, for example by pressing the "Like" button or making a comment, corresponding information is transmitted from your browser directly to Facebook and stored there.

The purpose and scope of data acquisition, further processing and use of the data by Facebook, and your rights and setting options in this regard for protection of your private sphere, are indicated in the data protection information from Facebook.

If you do not want Facebook to collect information about you via our Internet presence, you must first log out from Facebook before visiting our website.

Econda-Plugin

To ensure the tailored design and optimum performance of this website, solutions and technologies by econda GmbH (www.econda.com) not only collect and store anonymized data, but also utilize this data to compile usage profiles by means of pseudonyms. Cookies can be used for this purpose which make it possible for an Internet browser to be recognized. Without the express consent of a visitor, however, usage profiles will not be stored together with data pertaining to the pseudonymous visitor. IP addresses, in particular, are rendered indecipherable immediately after receipt, which makes it impossible to match a usage profile with an IP address. Visitors to this website can opt out here—at any time—of the collecting and storing of their data.

For more information about and opting out please visit http://www.econda.com/econda/company/data-protection/data-privacy-statement/

Newsletter

When you subscribe to the newsletter, your email address is used for own advertising purposes until you unsubscribe the newsletter. It is possible to unsubscribe at any time.

The dispatch of the HAMMER FITNESS newsletter is done according to a double opt-in procedure, this means, we will just send you a newsletter, when you have explicitely confirmed beforehand that we shall activate the newsletter service.

If you want to unsubscribe the newsletter, you can withdraw your consent without arising of further transmission costs. Sending an email to service@hammer-fitness.co.uk is sufficient. Of course, you can also use our link to unsubscribe.

Right to information

You have a right to information free of charge about the data stored on you, and the right to correct, block or delete these data where necessary. If you have questions about the acquisition, processing or use of your personal data, or about information, correction, blocking or deletion of data, please contact us at:

Eeziweb Ltd.
The Mill
Eathorpe
Leamington Spa
Warwickshire
United Kingdom
CV33 9DE

Secure SSL Technology

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and the information we may send to our agents.

Secure Business Services has gone to great lengths to ensure your information is securely obtained and held in compliance with the Card Holder Information Security Program. For example, we encrypt your credit card number before it is stored in our database. This ensures that no one may access your credit card from our system.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Payment Methods

HAMMER FITNESS Payments

Service

Mon - Fri: 9:00 - 17:00